Terms and Conditions (Terms of Service)
Buriella is the online store for the Buriella brand and operates via the website (buriella.com).
The legal entity that owns and operates the store is: Buriella TC Wholesale and Retail Trading Company, registered in the State of Kuwait.
Throughout these terms, the phrases "we," "us," and "our" refer to the Buriella store or the aforementioned legal entity, depending on the context of use.
Buriella offers this website, including all information, tools, and services available, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing any product, you agree to be bound by these Terms of Service, which apply to all users of the site, including browsers, customers, merchants, and content contributors.
1. Store Definition and Scope of Service
Buriella is an online store that provides products for retail and wholesale within and outside the State of Kuwait, depending on the availability of shipping and delivery options.
2. Conditions of Store Use
- You must be of legal age in your country of residence to use this site.
- Using the site for any illegal purpose or violating any applicable laws is prohibited.
- Sending any viruses or malicious code is prohibited.
Any violation of these terms may lead to the suspension or restriction of access to the site or service without prior notice, and we reserve our right to take necessary legal action and claim compensation for any damages resulting from such violation in accordance with the laws applicable in the State of Kuwait.
3. General Conditions
- We reserve the right to refuse service to anyone at any time.
- Some data may be transferred over various networks for technical purposes.
- Payment information is processed through approved payment providers, and we do not store card data on our servers.
4. Accuracy of Information
The information displayed on the site is for general purposes, and we may modify it at any time without notice. It is the user's responsibility to monitor updates.
5. Prices and Service Modification
- Product prices are subject to change without notice.
- We reserve the right to modify or discontinue any service or product at any time.
6. Products and Availability
Some products may be available exclusively through the website and in limited quantities.
We strive to display product colors and images with the highest possible accuracy, but the actual appearance may differ slightly due to technical factors such as display settings, lighting during photography, or differences in devices and browsers. This minor difference is not considered a product defect.
We reserve the right to limit quantities or discontinue any product at any time.
7. Inventory Availability and Order Cancellation
Despite Buriella's commitment to continuously update inventory, technical errors or inventory discrepancies may occasionally occur, leading to a product being unavailable after an order has been placed.
In such cases, the store reserves the right to cancel the order or modify part of it, notifying the customer and refunding the amount paid for the unavailable product, if any.
8. Size Selection and Responsibility
Buriella is keen on providing clear images and descriptions of products to help customers choose the appropriate product.
The responsibility for choosing the correct size or specifications lies with the customer before completing the order, and a size difference resulting from an unsuitable choice is not considered a product defect.
9. Inspection Before Payment (within Kuwait)
A product inspection service before payment may be available within Kuwait to ensure size and quality.
It is prohibited to use or try on the item during inspection. If the item is not in its original condition, its packaging has been opened, or any signs of use or damage appear, the store reserves the right to refuse exchange or return.
10. Payment and Payment Methods
- Electronic payment is available through approved payment providers such as MyFatoorah or other payment gateways.
- Cash on delivery is available within the State of Kuwait.
- We do not store payment card data.
11. Order Information Accuracy
- We reserve the right to refuse or cancel any order.
- Accurate and up-to-date information must be provided to complete the purchase.
- We may contact you via phone or email to confirm the order.
12. Wholesale
The store offers wholesale purchases under special terms and prices.
We reserve the right to determine quantities and conditions for fulfilling wholesale orders for each case.
13. International Shipping and Customs Duties
For orders shipped outside the State of Kuwait, some countries may impose customs duties, import taxes, or customs clearance fees according to their local regulations.
The customer bears these fees if any, and the Buriella store is not responsible for these costs or any delays resulting from customs procedures.
14. Third-Party Links and Tools
The site may contain external links or tools whose content we do not control and for which we are not responsible.
15. User Comments
We may use any comments or suggestions submitted by the user without obligation to compensate or respond.
16. Intellectual Property Protection
All images, designs, texts, and content displayed on the site are owned by Buriella.
Copying or reusing product images or content for any commercial purpose without prior written permission is prohibited.
The store reserves its legal right to take necessary actions in case of intellectual property rights infringement.
17. Errors and Inaccuracies
Some pages may contain typographical errors or inaccurate information, and we reserve the right to correct them or cancel orders when necessary.
18. Prohibited Uses
It is prohibited to:
- Violate laws or intellectual property rights
- Provide misleading information
- Collect others' data without permission
- Attempt to hack or disable the site
19. Disclaimer and Limitation of Liability
The service is provided "as is" without express or implied warranties. We are not responsible for any indirect losses resulting from the use of the site within the limits permitted by law.
20. Indemnification
The user agrees to indemnify Buriella for any claims arising from a breach of these terms or misuse of the site.
21. Severability
If any provision is deemed unenforceable, the remaining provisions shall remain in full force and effect.
22. Termination
We may terminate or restrict your use of the site if you violate these terms.
23. Entire Agreement
These terms, along with associated policies, constitute the entire agreement between you and Buriella regarding the use of the site.
24. Governing Law
These terms shall be governed by and construed in accordance with the laws of the State of Kuwait.
25. Force Majeure
Buriella store is not responsible for any delay or failure in fulfilling orders due to circumstances beyond its control, such as natural disasters, disruption of shipping services, governmental restrictions, or similar emergency events.
26. Contact
For any inquiries regarding these terms:
Email: info@buriella.com
Address: Farwaniya – State of Kuwait
Company Details:
Buriella TC Wholesale and Retail Trading Company
License No.: 2026/955
Commercial Register: 539151
Last updated: March 2026